We are here for your questions

Contact WERKS SHOP

Ask about a product, an existing order or the store’s published information using the details below.

Email support

[email protected]

Monday to Friday, 9am–6pm (GMT+8), as listed in our contact information.

Include the useful details

For a product question, include its name or link and the option you are considering. For an existing order, include the order number and your question.

Open the contact form

Store information

Review our FAQs, Shipping Policy and Refund & Return Policy for the store’s published terms.